Return Policy
RETURN POLICY
Every product we make is handcrafted in small batches, so what arrives at your door is fresh and made with care. If something about your order isn't right, we want to know. Reach out to us and we will do everything we can to make it right.
Restrictions and Requirements
- Return and exchange requests must be made within 30 days of the date your order was fulfilled.
- Shipping fees are non refundable.
- The customer is responsible for return shipping costs, unless the issue was caused by us. If we made a mistake, we will cover it and make it right.
- Please have your order number ready so we can verify your purchase. You can find it in your confirmation email or on the packing slip included with your order. If you can't locate it, reach out and we will help you track it down.
How To Start A Return
Email us at derrick@beachbumbeards.com with your order number and a quick note on what's going on. We read every message personally and will get back to you with next steps.
No matter what the issue is, reach out. We built this company to take care of our Beach Bums, and we stand behind everything we make.
Derrick, Owner, Beach Bum Beards Care LLC